Privacy Statement and Refund Policy

DOOR TO DOOR FLOORS provides a secure option to make payments online. With our secure portal, our customers are able to pay for their initial deposit or total balance with peace of mind. If you have any difficulty processing your payment online, please call our office at 803-750-0767 and we can take your payment by phone.

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure e-commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

Refund Policy

Payments received will be applied to customer balance for work performed or to be performed. A 25% restocking fee will be charged on materials for order change or cancellation.

* We respect and are committed to protecting your privacy. DOOR TO DOOR FLOORS uses Heartland Payment Systems for secure, encrypted credit card processing. No personally identifiable information gained by our company during or after the buying process is sold to third party users.